IES Blog

Questions & AEC: 2

Posted : November 3, 2010 by Kaye, Category: Questions and AEC, Training, software

We’ve had a few requests this month to discuss what support we provide for people looking to learn the software from scratch.

We offer loads of ways to help you learn the software…

1) Have you tried our “Getting Started” Tutorials?
You can download an example model and work through the PDF Guide, which provides a basic overview of all our VE-Pro modules.

You can get started here:

> Example Model
> Completed Model
> PDF Guide

2. Still struggling?
Why not sign up to our forums where our clients and our support staff get together to discuss issues, solve problems and generally provide help to one another.

3.  Did you know that we conduct weekly web demos? Each week our Consultants are online to give you an overview of the modules, so that you can see them in action.

4. We provide training on all our modules! We also offer bespoke training options, you can come to us or we can come to your office, you can even do it online! If you’re worried about cost, student e-training is £60 per person per session, or you may be eligible for funding.

5. If your licence does not cover maintenance and support you now have the option to purchase support credits and get some more expert assistance form the good looking guys in our tech support.

There are also many universities that teach our software as part of their Sustainable Architecture, Building Simulation (and many more) courses. This provides you with a support framework of other students and lecturers to help you through your learning process!

If you can think of any other ways that we can help you, then please get in touch!

Kaye

Tags:Architects, Building, Engineers, software, Training, VE-Pro